Privacy Policy

1. Introduction

Koala.ai ("Company", "we", "our", or "us") operates the Koala.ai mobile application and website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using Koala.ai, you agree to the collection and use of information in accordance with this policy.

2. Types of Data Collected

2.1 Personal Data

• Account Information: Email address, name, password (hashed)
• Profile Data: School/university, major, classes
• Authentication Data: User ID, authentication tokens

2.2 Lecture and Study Data

• Audio Recordings: Lecture recordings you choose to record
• Transcriptions: AI-generated transcriptions of lectures
• Notes: Study notes you create or import
• Generated Content: AI-generated flashcards, quizzes, and summaries

2.3 Usage Data

• Log Data: IP address, browser type, pages visited, time and date
• Device Information: Device type, operating system, mobile network info
• Analytics: Which features you use, how long you use the app

2.4 Data You Explicitly Provide

• Text input (lecture notes, study materials)
• Audio files from your device
• Any communications with our support team

3. How We Use Your Data

We use collected data for:

• Providing and improving the Service
• Processing and analyzing your lecture recordings and notes
• Generating AI-powered study materials (flashcards, quizzes)
• Sending service updates and support communications
• Analyzing how the app is used to improve user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Recording and Data Responsibility

When you upload lecture recordings to Koala.ai:

• We store and process the recording on secure servers
• We generate a transcription using AI services
• We use the transcription to generate flashcards and quizzes
• You can request deletion of recordings at any time
• You are responsible for ensuring the recording doesn't violate your institution's policies

5. Data Security

We implement industry-standard security measures to protect your personal data:

• HTTPS encryption for all data in transit
• Database encryption for data at rest
• Secure authentication and session management
• Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

We use third-party services that may collect and process your data:

• Supabase: Database and authentication services
• Mistral AI: AI-powered content generation (flashcards, quizzes)
• Vercel: Hosting and deployment services
• Google Analytics: App usage analytics

Each service has its own privacy policy. We encourage you to review their policies to understand how they handle your data.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Opt-out: Opt-out of non-essential communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@koala.ai

8. Data Retention

We retain your data as long as you maintain an active account. When you delete your account:

• Your profile information is deleted immediately
• Your recordings, notes, and generated content are deleted
• Some anonymized data may be retained for analytics purposes
• Legal obligations may require retention of certain data

9. Intellectual Property and Recording Content

Important: Lecture content (recordings and transcriptions) is the intellectual property of your professor and/or educational institution. We store this data on your behalf for your personal study use only. We do not:

• Share your recordings with other users
• Use your recordings for commercial purposes
• Publish or redistribute your recordings
• Claim ownership of lecture content

If a professor or institution requests deletion of a recording, we will comply upon verification of their request.

10. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we discover we have collected such data, we will delete it immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@koala.ai